Cookie Policy

Last updated: febbraio 14, 2026

1. What are Cookies

Cookies are small text files that websites save on the user's device (computer, smartphone, tablet) during browsing. Cookies allow the site to remember user actions and preferences (such as login, language, font sizes, and other display settings) for a period of time, so they don't have to be re-entered each time you visit the site or navigate from one page to another.

2. Types of Cookies

Cookies can be classified based on different characteristics:

2.1 Based on Duration

• Session cookies: Automatically deleted when the browser is closed
• Persistent cookies: Remain on the device for a set period or until manually deleted

2.2 Based on Origin

• First-party cookies: Set directly by the visited website
• Third-party cookies: Set by domains other than the visited website

2.3 Based on Purpose

• Necessary Technical/Necessary cookies: Essential for website operation, do not require consent
• Preferences Preference cookies: Remember user choices (e.g., language)
• Analytics Analytics cookies: Collect information about site usage (statistics)
• Marketing Marketing cookies: Used to track visitors and show relevant ads

3. Cookies Used by Koecall.ai

Below is a list of cookies used on this site:

3.1 Technical/Necessary Cookies

These cookies are essential for website operation and cannot be disabled.

Cookie Name	Purpose	Duration	Type
ASP.NET_SessionId	Maintains user session state	Session	Necessary
.ASPXAUTH	User authentication for the restricted area	Session / Persistent	Necessary
__RequestVerificationToken	CSRF (Cross-Site Request Forgery) protection	Session	Necessary
koecall_cookie_consent	Stores cookie preferences	1 year	Necessary

3.2 Preference Cookies

These cookies allow storing user preferences.

Cookie Name	Purpose	Duration	Type
koecall_language	Stores the language selected by the user	1 year	Preferences
koecall_theme	Stores display preferences	1 year	Preferences

4. Third-Party Cookies

The site may use third-party services that set their own cookies:

4.1 Microsoft Azure (Necessary)

We use Microsoft Azure for service hosting. The cookies set are exclusively technical and necessary for service security and operation.

• Azure Privacy Policy: privacy.microsoft.com

4.2 Stripe (For payments)

For users making payments, we use Stripe which may set technical cookies for transaction security.

• Stripe Privacy Policy: stripe.com/privacy

5. How to Manage Cookies

5.1 Through our banner

On first access to the site, a banner is displayed that allows you to:

• Accept all cookies
• Reject non-necessary cookies
• Customize preferences

You can change your preferences at any time:

5.2 Through your browser

You can also manage cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

6. Consequences of Disabling Cookies

Disabling cookies may result in:

• Necessary cookies: Disabling prevents use of the site and restricted area
• Preference cookies: The site will not remember the selected language and other preferences

7. Updates to Cookie Policy

This Cookie Policy may be updated periodically. The date of the last update is indicated at the beginning of the document. In case of substantial changes, the banner will be displayed again to collect consent.

8. Contact Us

For questions about cookies or to exercise your rights: